Utility Rebates

At Horizon Services we strive for peak performance from the systems we install. Which means we expect to get 100% on our report card. We are proud to say we have hit our mark. Xcel Energy, a local utility provider, performs random measurement and verification (M & V) tests on equipment post installation, on systems that qualify for and are receiving rebates from their rebate program as a quality assurance measure. There are four main areas evaluated that a homeowner cannot quantify when comparing competitive bids for new equipment. The quality of the installation and ensuring that you get equipment that is “actually” performing to its rated standards once the installation is completed is something you can trust when you purchase from us. These four categories tested by Xcel Energy are:

• Equipment Sizing: Sizing is determined as a result of a calculation of what your home needs to properly heat and cool your home in the Denver area, we call this a Load.
• Airflow: This is a custom setting for your home that can only be made once the equipment is installed. This has a significant impact on the cost to run the equipment, the level of noise the system produces, the life expectancy of the new system, and ultimately the level of comfort the equipment can deliver. According to the Random testing done in 2012 by Xcel Energy 21% of the installations tested failed this portion of the test. Horizon Services received a perfect score so you can rest assured you will get the performance and comfort as promised.
• Duct Leakage: Ductwork leaks air from your system and the result is the air is not going where you need it to, or coming from where you need it to. Return Air leakage (negative pressure) can pull air from unconditioned crawlspaces, attics, exterior walls, etc. increasing the cost of operating your system, while also not removing air from where you need it most bedrooms, upstairs, etc. resulting in a loss of comfort. In addition, there is air on the Supply side (positive pressure) gets lost to the basement, attic, or crawlspaces where most ductwork is installed, resulting in higher operating costs, and reduced comfort to those areas. Ductwork must be properly sealed so what you have paid the utility company to provide ultimately ends up going to the proper areas of your home.
• Refrigerant Charge: This crucial step cannot be done properly unless 1) the equipment is sized properly, 2) Airflow is adjusted properly, and 3) Duct Leakage has been addressed. This step is the culmination of the years of training and experience our technicians possess, which sets Horizon Services apart from other competitors in the Denver area. Last year Xcel Energy failed 31% of the systems they tested.