Our heating technicians provide the service, repair, and installation of Residential and Light Commercial (ie: Retail Storefronts) heating equipment (HVAC). We can service and repair all makes and models of furnaces, such as Trane, Lennox, American Standard, Carrier, York, Rheem, Ruud, and Goodman, among several others. This includes home heating systems and rooftop-mounted package units, referred to as RTUs. We typically install Trane equipment in replacement situations.
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Furnace Repair and Replacement in Englewood and the Denver Metro Area
Special Financing Available
The financing of potential Home Repair projects is something that Horizon Services offers, and we have gone to great lengths to make it as straightforward and safe for our clients as possible.
Furnace Replacement Process
So you have decided to replace your furnace and now you want to be educated on the process and you want to be an informed consumer. For most homeowners, this is a purchase that is not familiar to them and therefore it is uncomfortable. What Brand, what efficiency, which is the “best” for me and my home? What does it cost? What questions should I ask? How can I compare bids? Bottom line – how can I be sure I am not getting ripped off? We understand and we are ready to assist you. Where to start? Research the contractor first. The company you ultimately select to complete this project is who you will have a long-term relationship with. The installation company, their processes, employees, honesty, and technical ability will make all the difference in your comfort, the operating cost of the equipment, peace of mind, and value for your investment. A company with good processes and technically trained employees will provide greater value for your investment. So, what are some good strategies to implement to research the integrity of a contractor?
Ask those you trust for a referral. Look up the company on the Colorado Secretary of State website to verify they are in good standing with the state. Call and talk with a few contractors.
- Is the phone answered by a person or machine?
- Were they helpful and knowledgeable?
- If “Service” is important to you, maybe try after 5 pm to see if you had an emergency and what you could expect from the service provider.
- Were they helpful and knowledgeable?
- Did you speak to the person who will come out to visit you and your home? How did you feel about the conversation?
At Horizon Services we want to earn your business and be deserving of your trust. From your first phone call to the time the last employee leaves your home, we want you to know you have received a level of service and professionalism second to none. When you call Horizon Services to schedule a site assessment and proposal to replace a furnace(s) you will have the opportunity to discuss your project with the person who will be coming to your home beforehand so you will know what to expect during the visit, what we need to look, how long it could take, etc. Our comfort consultant will ask you questions about you and your home so we will have a good understanding of why you are replacing the furnace, what some of the challenges have been in temperature distribution, long-term plans for your residence, and any additional questions you may have about the process.
We can talk with you about furnace options, indoor air quality products (i.e.: humidifiers, airborne particulate removal, air purification, zoning, duct cleaning, etc.), air conditioning, water heaters, and additional services we provide. Our proposal will be accurate and all-encompassing. We have guaranteed pricing, which means that once we start a project, the price will not change unless you decide that something should be done differently later, which significantly affects your project’s scope of work, and a 100% satisfaction guarantee as well.
At Horizon Services we take care of everything! We will apply for and obtain the necessary building permits and manage the inspection process with you. If the equipment qualifies for a utility rebate we will even mail it in for you. If you are wondering about your home and if we will care for it properly, rest assured we will. We take our Property Protection process, very seriously. Here are a couple of examples.
At Horizon Services we take care of everything! We will apply for and obtain the necessary building permits and manage the inspection process with you. If the equipment qualifies for a utility rebate we will even mail it in for you. If you are wondering about your home and if we will care for it properly, rest assured we will. We take our Property Protection process, very seriously. Here are a couple of examples.
When it comes to the replacement of your home’s heating system, the things that don’t show up on a list, for you to compare are all the little details that if not done properly, end up costing you a lot of money over a long period. For instance, if a shortcut is made or if any part of the start-up of the new equipment is overlooked, you could be penalized over the life of the equipment, or as long as you are in your home, with excessive utility expenses.
When you choose Horizon Services your furnace will be commissioned by a NATE Certified Technician, following industry best practices, and in a lot of cases, we end up modifying many comfort and efficiency-robbing conditions that exist in most homes, simply due to our expertise. The Lead Installation Technician (LIT) will complete a Pre-Installation walk through with you, to ensure that you understand what will be done, if you will need to be without water/hot water or power, and for how long, and to ensure that everything promised or discussed is covered, which would even include not letting Sparky get out.
When you choose Horizon Services your furnace will be commissioned by a NATE Certified Technician, following industry best practices, and in a lot of cases, we end up modifying many comfort and efficiency-robbing conditions that exist in most homes, simply due to our expertise. The Lead Installation Technician (LIT) will complete a Pre-Installation walk through with you, to ensure that you understand what will be done, if you will need to be without water/hot water or power, and for how long, and to ensure that everything promised or discussed is covered, which would even include not letting Sparky get out.
We will also keep you informed during the installation, of our progress according to plan. During the Post-Installation walks your LIT will explain the entire system and go through “how to’s” with you such as programming/operating the thermostat and air filter replacement/cleaning intervals. We will go over maintenance needs and equipment warranties, and we take the time to answer any additional questions that you may have.
Your Comfort Consultant will see you the day of the Inspection, by the City/County you reside in, to conduct a second post-installation walkthrough, to ensure that everything promised/discussed was performed and to gather signatures needed to complete rebate paperwork for you, answer any additional questions you may still have, and to get feedback on your overall experience with our company, to see if there is anything we can improve upon, as that is the only way we know of to improve the delivery of our services apart from training and continual education.
Your Comfort Consultant will see you the day of the Inspection, by the City/County you reside in, to conduct a second post-installation walkthrough, to ensure that everything promised/discussed was performed and to gather signatures needed to complete rebate paperwork for you, answer any additional questions you may still have, and to get feedback on your overall experience with our company, to see if there is anything we can improve upon, as that is the only way we know of to improve the delivery of our services apart from training and continual education.
At Horizon Services, we are a fiscally responsible contractor. We pay all of our vendors every Thursday. We have long believed that how we care for our service providers, directly affects the level of service we can deliver for our clients and that every business transaction needs to be mutually beneficial. As a result of our long-standing business relationships, as a homeowner, you know that you’re not risking a lean on your property from any of our providers. We are proud of this fact and we know it sets us apart.
Furnace Maintenance
The most crucial step in maintaining your furnace is regularly replacing the filter. If your furnace uses a 1-inch filter, it should be replaced monthly—set a reminder on your calendar to ensure this is done like clockwork. Regularly changing the filter not only keeps the furnace motor clean but also reduces buildup on the evaporator cooling coil, the component of your air conditioner that’s connected to the furnace. Keeping your system clean is essential for maintaining lower operating costs.
Take a moment to inspect the area around your furnace. Are there cleaning supplies, paint cans, or other flammable items nearby? It’s vital to keep all flammable materials away from the furnace and the water heater, as both are gas-fired appliances. Removing clutter from around the furnace not only enhances safety but also makes it easier to access the filter for regular replacement.
For those with newer furnaces, annual maintenance by a qualified service provider is essential. Manufacturers may void warranties on parts that haven’t been properly maintained, so yearly maintenance is key to protecting your investment.
Even if your furnace isn’t new, regular maintenance is still beneficial. A well-maintained furnace operates at peak efficiency, saving you money in the long run. A service technician will assess the furnace’s operation, and a knowledgeable, technician will provide a detailed report on the condition of its components. This report allows you to see how your furnace is performing relative to manufacturer specifications, enabling you to make informed decisions about repairs or potential replacement before an emergency arises.
Maintenance performed by a NATE Certified Technician from Horizon Services will give you peace of mind. You will know the condition of your furnace and can make informed decisions.
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